Since 2007 we have been working hard to deliver the finest quality products for your promotional needs. We have over 1 million items that we can completely tailor to your businesses marketing needs. Here at Paradise your 100% satisfaction is our priority. If you aren’t satisfied with your purchase or the item you chose, we are committed to resolving any issue you may have. These are customized promotional items strictly designed for your company, therefore we are not able to offer any refunds or returns. If you have any concerns about the item you ordered, do not hesitate to reach us at 1 (866) 401-3857.